Privacy Policy

Introduction

KinPlug ("we", "our", or "us"), operated by Edamame Inc., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (kinplug.com) and Kintone plugins.

Key Point: Our plugins run entirely within your Kintone environment. We do not access, store, or transmit your Kintone data.

Information We Collect

1. Account Information

When you create an account or start a trial, we collect:

• Email address
• Name (if provided)
• Kintone subdomain (e.g., "yourcompany" from yourcompany.kintone.com)
• Authentication data through Clerk (our identity provider)

2. License Information

We store:

• License keys generated for your account
• License type (trial, monthly, annual)
• License status and expiration dates
• Associated Kintone subdomain

3. Usage Data

We may collect anonymous usage statistics:

• Plugin activation/validation requests
• Feature usage patterns (anonymized)
• Error reports (no personal data included)

4. Website Analytics

We use standard web analytics to understand site traffic:

• Pages visited
• Referral sources
• Device and browser information
• Geographic region (country level)

What We Do NOT Collect

Your Kintone Data Stays in Kintone.

Our plugins:

• ❌ Do NOT access your Kintone records or data
• ❌ Do NOT transmit data outside your Kintone environment
• ❌ Do NOT store any of your business data on our servers
• ❌ Do NOT have access to your Kintone login credentials

All plugin processing happens locally within your Kintone browser session.

How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Validate licenses and manage subscriptions
• Send service-related emails (trial reminders, updates)
• Provide customer support
• Improve our products and services
• Comply with legal obligations

Email Communications

We send the following emails:

• Transactional: Welcome emails, license confirmations, trial reminders
• Support: Responses to your inquiries
• Product Updates: Important feature announcements (rare)

We do NOT sell your email to third parties or send spam.

Data Storage and Security

Where We Store Data

• Account/License Data: Stored in Kintone (our own instance) in Japan
• Authentication: Handled by Clerk (SOC 2 Type II certified)
• Email Service: Resend (Tokyo region)

Security Measures

• All data transmitted via HTTPS/TLS encryption
• API authentication for all requests
• Regular security reviews
• Limited employee access to data

Third-Party Services

We use the following third-party services:

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities

To exercise these rights, contact us at privacy@kinplug.com

Data Retention

• Active accounts: Data retained while account is active
• Expired trials: Data retained for 1 year, then deleted
• Canceled subscriptions: Data retained for 90 days for reactivation
• Deleted accounts: Data permanently deleted within 30 days

Cookies

We use minimal cookies:

• Authentication cookies: To keep you logged in (Clerk)
• Preference cookies: Language preference

We do NOT use tracking cookies or sell data to advertisers.

Children's Privacy

KinPlug is a business service not intended for children under 16. We do not knowingly collect data from children.

International Users

Our services are operated from Japan and the Philippines. If you access our services from the EU, your data may be transferred to and processed in Japan, which has an adequacy decision from the EU.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email for material changes

Contact Us

If you have questions about this Privacy Policy:

• Email: privacy@kinplug.com
• Support: support@kinplug.com

Company:
Edamame Inc.
Philippines